Missed opportunities for a successful launch

We are welcoming IE’s CEO Steve back to continue our discussion, delving into the details of Living Launch Excellence. Last time we covered why IE started with the focus on Launch Excellence and how IE collaborates with clients through a... Read Post
May 26, 2016 2:55 pmThe Thinking Behind User Experience Design

George Hammerton, IE’s Digital Director, is always thinking about how we can continue ensuring our digital platform Ignite gives our clients a great user experience. So when he comes across an experience such as the one he describes below, it gets... Read Post
April 26, 2016 4:06 pmThe Importance of the Customer Experience

During the Christmas break both my washing machine and tumble dryer decided to break down. Both on separate days, causing their own back-up of laundry especially as we have a 9-month old baby in the household. Neither appliance had a... Read Post
January 20, 2016 3:13 pmNew Year, New Launch!

Happy New Year and Welcome to 2016. Hopefully you have all started to settle down into the new year by now… Is one of your New Year’s resolutions to achieve a main goal within your career this year? Launch a... Read Post
January 17, 2016 3:19 pmHow do you get the perfect roast potato?

Over the Christmas period I’m sure that everyone has had their fill of roast potatoes but have you ever considered how a roast potato can be considered as similar to a brand launch in pharma? No? Well let’s run with... Read Post
January 11, 2016 10:46 am