This month, our star employee is Vanessa, lovingly known as Ness to us all. As the leader of our client services team, she is constantly on hand providing advice, expertise and support to clients using our Launch Excellence Platform – Ignite.
With our Platform becoming the industry standard for Global & Local Launch management, Ness and her team have been increasingly busy with clients in all corners of the globe from the West coast of the US, through Europe and onto Australia.
Just a few recent comments from her colleagues:
“ She is so efficient at managing our key accounts, their queries, loading plans and running awesome training sessions”
“She’s really gone beyond with several late-night training sessions”
“She’s done exemplary work on client calls, is a delight to work with and always so professional and client focused”
The icing on the cake, sealing her award this month was working over a weekend to support a key client wanting to publish a number of new launch project plans into Ignite ready for workshops the following week
The agile, responsive and caring approach Ness demonstrates lies at the heart of how IE works with clients. Whether it’s our consulting team running workshops building LEx Frameworks, or our technology team delivering Ignite as the central community for launch tracking, the care and pride we take in our work is our standard.
If you would like to find out more about our work or simply pick our brains on what best practice looks like today when launching in pharma, please drop us a line or pick up the phone. We’d love to hear from you!
Tel: +44 (0)1892 825 11030 May 2019 4:10 pm